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Privacy Policy

Last updated: February 4, 2026

1. Introduction

PaintWiser ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Please read this Privacy Policy carefully. By using PaintWiser, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

  • Account Information: Name, email address, password, and business name when you create an account
  • Business Data: Customer names, addresses, phone numbers, email addresses, and project details you enter into the Service
  • Payment Information: Billing address and payment details (processed securely by Stripe; we do not store full credit card numbers)
  • Communications: Any messages or feedback you send to us

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

  • Device Information: Device type, operating system, and browser type
  • Usage Data: Features used, pages visited, and actions taken within the app
  • Log Data: IP address, access times, and referring URLs
  • Local Storage: Data stored locally on your device for offline functionality

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Personalize and improve your experience

4. Data Storage and Security

4.1 Where We Store Your Data

Your data is stored in:

  • Cloud Servers: Hosted on Supabase infrastructure with servers located in the United States
  • Local Device Storage: For offline functionality, data is also stored locally on your device

4.2 Security Measures

We implement appropriate security measures including:

  • Encryption of data in transit (TLS/SSL)
  • Encryption of data at rest
  • Secure authentication with Supabase Auth
  • Row-level security policies to ensure users only access their own data
  • Regular security updates and monitoring

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Sharing of Information

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With third-party vendors who assist in providing the Service (e.g., Supabase for hosting, Stripe for payments)
  • Legal Requirements: If required by law or in response to valid legal requests
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us permission to share your information

6. Third-Party Services

Our Service uses the following third-party services:

These services have their own privacy policies governing their use of your data.

7. Your Rights and Choices

7.1 Access and Update

You can access and update your account information at any time through the Settings section of the app.

7.2 Data Export

You may request a copy of your data by contacting us at support@paintwiser.com.

7.3 Account Deletion

You may request deletion of your account and associated data by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

7.4 Marketing Communications

You can opt out of marketing communications by clicking the unsubscribe link in any email or by contacting us.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, tax, or accounting purposes.

9. Children's Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to the United States and other countries where we operate.

11. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect about you
  • Request deletion of your personal information
  • Opt-out of the sale of your personal information (we do not sell your data)
  • Non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at support@paintwiser.com.

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have additional rights including:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

To exercise these rights, please contact us at support@paintwiser.com.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@paintwiser.com